One of the benefits of providing face to face training, is in seeing how different people interpret instructions and information.  For this reason, onlineiq prefer to provide guided videos to clearly demonstrate, in context, what needs to be learnt.

However there is an even more basic skill set which is often overlooked in the training - which is people's understanding of what existing tools are available to make any online learning easier.

If you are a computer veteran this will not be news to you, but many people will benefit from understanding how to use their browser's tabs to their benefit.

If browsers and tabs are 'geek speak' to you, please view the following video.