onlineiq

onlineiq blog

Social media links on your website - Don't Do It !

Urszula Richards - Sunday, March 11, 2012

A regular request from people who I have been building websites for is to 'put a Twitter and a Facebook' link on their website.

[photo credit - webtreats on Flickr]

When I ask these clients for their Twitter and Facebook profiles, I find out that they either don't exist, or I get the request: 'please set one up for me'. Some clients do have a Facebook page or Twitter profile, but there is pretty much nothing going on there.


So what's my advice?  Don't do it. Just. Yet.

It is like inviting people to a party, but when they arrive there is no one there - just you - putting up a few balloons. Its a premature invitation.


Just having links which take your guests and prospects to no activity in another space, not only draws their attention away from your website, but it does not give a good impression (you only get one chance to make a good first impression).


So if this is your first website, get that finished properly first before you start thinking about other spaces. It is not difficult or expensive to add those social buttons later.


If you have an existing brand and website, by all means start to create and use your social profiles. THEN place the links on your website - once there is something to invite people to.

You also need to decide which social media presence you should devote time to. Go to where your prospects hang out. 


There is no point devoting time to a Facebook page if your prospects interact on LinkedIn.

If you don't intend to devote time to social media at this time, its fine - you can't do everything at once. Resist the pressure to put those icons up. Be honest with yourself and put it into your marketing plan for when you are realistically able to devote time to it. 


Put your energy into other things which don't require constant effort and interaction that social media does, such as ensuring you have your business listing up in directories and in particular your Google Places listing. This one action will make a huge difference in you being found by others who are searching for you. But more about that another time.


So 'fess up. Have you been seduced by the need to have those cute little icons? Tell us your story ...

Bookmark and Share

Social media links on your website - Don't Do It !

Read More | 11 Mar 2012 by Urszula Richards

3 ways of engaging your clients and leveraging your time

Urszula Richards - Sunday, November 20, 2011

If you have been thinking about connecting genuinely with your customer base, writing a blog, or making better use of your "social media" profiles but have no idea how, consider these three steps which integrate all three. 

In A Nutshell....Create content once.

Re-use it many times. (Its eco-friendly!)

1. Start a blog

Ok, so this much you already know. But what to write about?

Brainstorm a list of the most common questions you get asked in the course of your day by your clients. This is easily accessible information clearly relevant to your client base. Your clients are asking you about it already!

So start writing these down and don't stop until you have at least 15 questions which your customers ask you on a regular basis.

TIP:  It does not matter if you think these are basic questions!  If your clients knew the answers, they would not be asking you.

Next, start writing a response or information pieces based around an easy question.

You now have the draft content for your first blog post.

Ok, its probably not perfect just yet, but you have made a start. Put it aside to rest for a moment. Come back to it in a day or two. Look at another question and pencil in a response. Leave that for a day or two. Go back to the first one. Review and refine. Do this in rotation until you have one that you are reasonably happy with.

POST IT to your BLOG and feel SMUG.

(Congratulations!)

2. Announce the happy news across your social networks

You may have already belong to number of social networks - Facebook, Twitter, LinkedIn, GooglePlus (and/or some other ones which may be specific to your market). If you are like most people you may be struggling to know what information to put into these networks regularly.

Your newly created blog content is perfect for sharing across your networks. Spend a little time thinking about a headline to introduce your post with. Something to capture the interest to your client base.

Link this directly to your blog post, and you have your first leverage point.

3. Send a summary to your customer database - in your "Blogsletter" **

Once you have had at least 3 blog posts under your belt, you have enough content to warrant sending for your first newsletter. So start to put your Blogsletter together.

Just remember. ** You heard it here first. "The Blogsletter". An email newsletter which is a curated version of your most recent blog posts.

Using content from your own is the perfect way to have something meaningful to communicate to your customers and prospects about.

  • You already know these are topics of interest to your clients.
  • You have already created content around these topics.
  • You have already created some good headlines to grab attention.

So now, you need a brief introduction to go with the headlines and excerpts in your newsletter.

Clients receiving your newsletter will see the main headings, and can click straight through to where your full version of the content lives (on your blog).

Your Adobe Business Catalyst website allows you to integrate these functions seamlessly. Your blog function can be switched on, and your newsletters can be deplyed easily in your e-mail marketing section.

A perfect way to keep in touch, in a meaningful way, with your clients to start with.

Let me know how you go!

Bookmark and Share

3 ways of engaging your clients and leveraging your time

Read More | 20 Nov 2011 by Urszula Richards

Page One in Google for the best Mortgage Broker in Sydney

Urszula Richards - Wednesday, May 25, 2011
Congratulations to Catherine Dodd, whose online marketing efforts are paying off.

Keyword research, a targeted web page and the easy part (for Catherine) - happy customers - all contribute to this great result.

Bookmark and Share

Market Samurai - the all in one tool for online businesses

Urszula Richards - Sunday, January 24, 2010
One of the things which I love most about the 30 Day Challenge and the 30 Day Challenge Plus, is that I have someone else actively sourcing and testing the best tools on the market, and only when they have passed the test do they get recommended.

One such tool is Market Samurai.  An Australian based product which has stood the test of time - it continues to come highly recommended.

Its most common use is for an extremely efficient way of doing Keyword Research, however its capacity goes way beyond this.  It is excellent at finding micro niches, it provides a comprehensive competitor analysis and it can also tell you whether your concept transfers into money.

Its only drawback was that it had so many features it was difficult to know where to start.  But now, the Market Samurai team have provided excellent training, which steps you through everything you need to know.  Both video explanations and transcripts are provided.


You can sign up for the Market Samurai free download here - try it out and see what you think. 

This video shows for example how easy it is to do Keyword Research.


Bookmark and Share

Market Samurai - the all in one tool for online businesses

Read More | 24 Jan 2010 by Urszula Richards

Social Marketing - From Twit to Twitterati

Urszula Richards - Wednesday, September 23, 2009

Everyday we hear about how someone, somewhere has achieved incredible success through the use of social media.

Whether it be Twitter, Facebook, LinkedIn or the dozens of other 'social networking' platforms around, you can be totally forgiven for just not getting it, and wondering if you have somehow missed the point.

Is there really a point to it?

There certainly needs to be.  Your online presence needs to be a part of a clearly defined marketing strategy.  A scatter-gun approach to any marketing is a waste of time.  The purpose of this article however is not on strategy, but on process.  It assumes you have, or intend to have a strategy.

Much has been said about how social media has a potential to 'go viral' - incredible exposure over a short space of time.  This is however the exception and not the rule - and the results of this kind of exposure are generally short lived.  Normal social media marketing is the same as other networking activities - an ongoing process of relationship building, establishing and maintaining trust, demonstration of providing value and longevity.

So relax, you have time!  All you need to do is get started.

Your strategy will have determined which of the social media platforms are most appropriate for what you want to achieve.  Whichever one(s) you choose, here is what to do.

1.     Join
Take the plunge.  Sign up and create a profile.  If you are worried about harming your professional reputation through incompetence, try with a personal one first, so it is not linked to your business, and so you can learn the ropes.

2.     Observe
Observe how others behave and really make conscious notes about what attracts and detracts from the interactions.  Before you follow someone or ask for an introduction - ask yourself what has prompted you to take that action?  Make this a conscious learning.  When you 'block' someone - what has prompted you to do this?

3.     Learn how to use the platform
Each of the platforms have their own way of doing things.  Look at the tutorials, keep observing, and test things out.  The more you know about how something works, the more competent you will feel in that space.  Give yourself permission and time to learn.  If you have friends also using this medium, communicate with them.

4.     Contribute through questions
This is one of the easiest ways of dipping your toes in.  Generally, people love to help, and if you have a question - ask.  Even better, if you are able to answer someone else's questions, do.  This will add weight to your growing social capital.

5.     Contribute through original content
This normally frightens people.  However look at it this way - you are obviously in business because you have an area of expertise, and there is a need for that expertise (or you would not be in business).  The most frequent excuse for not providing content is 'not knowing what to say'.  This is because you take the knowledge which you have for granted, and forget that 99% of the population do not know what you do - in your particular area of expertise.

Providing original content is an important (though not essential) goal to work towards.  By doing all the prior preparation in steps 1-4, this will not feel as daunting as it may now.

So take the plunge - and simply get started.  The best way of learning is through experiencing and the best time to do it is now.

Bookmark and Share

Social Marketing - From Twit to Twitterati

Read More | 23 Sep 2009 by Urszula Richards

Recent Posts


Tags


Archive