Jing is my most frequently used online tool.

It captures what you see on your screen in seconds - either a still image or a short video.  You simply save the image or video file to your computer, or you can email a link of the image/video to whoever you want.

I encourage everyone to use it - it saves hours of frustration and verbal explanations.  If you are asked to give feedback about a design or any other visual information, there is nothing quicker or more precise. 

• showing an instant screen shot or video to tech support when funny things are going on with your computer
• capturing an image from your computer
• preparing training videos 
• Jing Pro - (at just $14.95US per year) allows for higher quality sound, and up to 5 minute videos.

One of the benefits of providing face to face training, is in seeing how different people interpret instructions and information.  For this reason, onlineiq prefer to provide guided videos to clearly demonstrate, in context, what needs to be learnt.

However there is an even more basic skill set which is often overlooked in the training - which is people's understanding of what existing tools are available to make any online learning easier.

If you are a computer veteran this will not be news to you, but many people will benefit from understanding how to use their browser's tabs to their benefit.

If browsers and tabs are 'geek speak' to you, please view the following video.