What is Support?
- Training of you or your staff via video, skype or custom created training instructions.
- 1:1 in-house training (travel levy of $50 + gst per session)
- Support to your clients - any issues they may have using your website
- Adding content (including uploading images, forms, blog items) Design and development additional functionality
- Investigation of errors and bugs (any errors caused by us do not use up your support hours of course!)
- Phone support and 1:1 meetings discussing website and changes.
Support is charged in increments of 15 minutes per instance.
You can log a support ticket here, or send your support requests to firstname.lastname@example.org. If you are emailing, please let us know which support package you have selected.