Casual Support Rates
Casual support is also available, with a discount for pre-paid requests.
Casual work requests are $125 + gst per hour.
You can ask for a time estimate for your request to see if Casual or Webmaster are the best option for you.
The Virtual Webmaster Support Packages allow you to purchase support hours at a discounted rate.
It works much like having in-house, on demand website team.
Our existing packages are as follows:
|plus3||3 hours $330 + gst ($110/hr)|
|plus6||6 hours $600 + gst ($100/hr)|
|plus10||10 hours $950 + gst ($95/hr)|
|plus20||20 hours $1800 + gst ($90/hr)|
|plus40||40 hours $3400 + gst ($85/hr)|
Website Launch Support
We also offer a one off, highly subsidised Launch Assist package for newly launched websites if the package is purchased within a month of going live.
This package is $510 + gst for 6 hours (@ $85/hr + gst). Of course it does not include any fixes or warantee related work, which is free of charge.
Priority / Urgent Work
We are able to, subject to other deadlines, provide a faster turnaround on urgent work requests with the following levies
- 50% on normal rate for a 24 hour turnaround
- 30% for a 48 hour turnaround
Please check availability and mark support ticket as URGENT for these requests. We will always confirm ability to meet deadline prior to taking on a job.